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How We Handle Your Information

We collect what we need to run your account, process your bKash, Nagad and Rocket payments, and keep the platform secure. You control your data — request access, updates or deletion anytime through account settings or support.

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What This Policy Covers

betji Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This privacy policy explains what personal information betji collects when you open an account, deposit via bKash, Nagad or Rocket, play our slots and live tables, or contact support. We gather account registration details, device identifiers, payment transaction records, gameplay history and support correspondence. We use

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this data to verify your identity, process deposits and withdrawals, deliver game results, prevent fraud and improve platform performance. Information is stored on secure servers and shared only with payment processors, game providers and compliance partners where required. We keep records for the period needed to
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operate your account and meet legal obligations in eligible regions. Cookies track session activity and preferences; you can manage these through browser settings. If you're in a region with specific data protection laws, additional rights may apply depending on local regulations. Availability and access depend on
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your local law and the regions where our services are offered.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Our Data Protection Team

Questions about your data, want to request a copy of what we hold, or need to update your information? Our privacy support team handles account data queries, deletion requests and consent updates. Reach us through live chat for quick questions or email for formal requests.

Team online

Live Chat

Open the chat widget in your account dashboard and select privacy support — our team responds within minutes for data access questions, consent updates and account information requests.

Email Support

Send formal data requests to our privacy inbox — include your registered account email and phone number so we can verify your identity before processing access, correction or deletion requests.

Account Settings

Update contact details, marketing preferences and visibility settings directly in your account dashboard — changes apply immediately and you can review your current data protection choices anytime.

DATA SECURITY

How We Protect Your Information

We encrypt payment data when you deposit via bKash, Nagad or Rocket, store account credentials with hash protection, and restrict internal access to verified staff only. Sessions expire after inactivity and we monitor for unauthorised login attempts across devices.

Encrypted Transfers

All bKash, Nagad and Rocket payment flows use SSL encryption between your device and our servers — transaction details are never stored in plain text and card data stays with the payment processor.

Session Management

Your login session expires after extended inactivity and requires re-authentication if we detect a new device or location — this prevents unauthorised access if you leave your account open on a shared device.

Data Retention

We keep account and payment records for the time needed to operate your wallet, resolve disputes and meet compliance requirements — after closure, data is archived securely and deleted when the retention period ends.

Your Rights

Request a copy of your data, ask us to correct outdated information, or submit a deletion request through account settings or privacy support — we process these within the timeframe required by applicable law in eligible regions.

Common Privacy Questions

We collect your name, phone number, email, date of birth and device identifiers during registration — this verifies your identity, secures your account and lets us process bKash, Nagad and Rocket deposits.

Payment transaction data goes to bKash, Nagad, Rocket and our payment processors to complete deposits and withdrawals — we never share your wallet PIN or full account credentials with game providers or marketing partners.

Yes — submit a data access request through account settings or email privacy support with your registered details, and we'll send a report of your account data, payment history and gameplay records within the applicable timeframe.

Open account settings, select closure, withdraw any remaining balance, then confirm deletion — we archive your data for the compliance retention period, then permanently remove it unless legal obligations require longer storage in eligible regions.

We use session cookies to keep you logged in, analytics cookies to track page performance, and preference cookies to remember language and display settings — manage these through your browser settings or the cookie banner at first visit.

We send promo notifications via SMS and email if you opted in during registration — unsubscribe anytime through account settings or the link at the bottom of any marketing message, and your choice applies immediately.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appbetji App InfoTerms & Conditions

How We Handle Your Information

Reach Our Data Protection Team

Live Chat

Email Support

Account Settings

How We Protect Your Information

Encrypted Transfers

Session Management

Data Retention

Your Rights

Common Privacy Questions

01 What personal information does betji collect when I register?

02 Does betji share my payment details with third parties?

03 Can I see what data betji holds about my account?

04 How do I delete my betji account and remove my information?

05 What cookies does betji use and can I turn them off?

06 Does betji send marketing messages and how do I opt out?

Privacy Policy

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